ABOUT OFFICE LOGISTICS

If you have Office Logistics on your side rest assured the administrative and secretariat issues are going to be ironed out without you having to worry about it. Our team is a collection of people with experience in different careers, with an array of practical talents. We offer exceptional secretarial, administrative and editorial services.

By utilising the services of a professional secretariat like Office Logistics, the membership experience is delivered in a timely and professional manner, increasing the likelihood of retention.

Working with Office Logistics means the Executive Committee can focus its energies on the organisation’s objectives rather than spending time on its administration, knowing that great customer service and value is being delivered to your members.

Our History

Since starting the business in 1997, Donna Bennett has been providing secretariat services and editor support to professional and industry associations, academics and the business community.

As her team grew it became necessary to describe the expanded services offered and in 2002 the Office Logistics trading name was established.

Office Logistics has continued to grow and in July 2009 registered as a company. Office Logistics employs a team of 6 and moved from Donna’s home into its own premises at the start of 2011.

Today Donna and her team are working hard to deliver efficient, professional support services to organisations of all sizes. Leveraging modern technologies and knowledge, Office Logistics can support your organisation as you strive for new goals.

If you’re wondering whether you will have the time to focus on the goals you have set because of an avalanche of paperwork, it is time to join hands with us and create a happier working environment.

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OUR AMBITIOUS GOALS

  1. Take your organisation’s administration and membership services to a whole new level

  2. Take care of all the operations you need to keep your organisation functioning smoothly every day.

  3. Maximize your return for events, ensuring minimum costs.

  4. Ensuring your meetings run smoothly

  5. Giving you a hassle free experience in administrative management

Donna Bennett

Founder

Donna Bennett has over 20 years’ secretarial and administrative experience in various roles, including an administrative role at Queensland University of Technology for five years where she worked closely with numerous academics. This provided the opportunity to gain in-depth knowledge and experience in the secretariat operations of academic associations and journals.

Donna then built a business that allowed her to continue her career while raising a family. Many have since outsourced work to her business based on its reputation of knowledge, experience, speed and efficiency. One of the key values in her business is enabling skilled people to continue working without sacrificing their families.

Stephanie Hodgson

Office Logistics Team

Stephanie Hodgson is especially known for the attention to detail, accuracy and speed in which she completes her work. She confidently provides professional, efficient and timely support to clients, and operates as an effective and proactive member of the team. Stephanie has over 20 years of secretarial and administrative experience. Since 2002, she has worked with Office Logistics to support not-for-profit associations.

Janelle Carleton

Office Logistics Team

Janelle Carleton has a wealth of skills and experience, which she uses to identify and implement improvements in our processes. Her work ethic, integrity and high standards of performance are an asset to the Office Logistics team. Janelle has over 30 years of experience in the field of administration and nearly five years in the customer service industry.  Janelle has been a part of our team since 2005.

Vicki De Thomasis

Office Logistics Team

Vicki De Thomasis joined our team in 2008 and looks after all of the financial matters for our clients.  She is a qualified Accountant with over 12 years of experience. Vicki is committed to providing the best possible financial information to clients so they can make the best decisions. Vicki appreciates that it can be a challenging situation when Board members are volunteers.  She makes a point to go out of her way to support Executives and especially Treasurers whom she develops a good rapport with.

Fran de Klerk

Office Logistics Team

Fran de Klerk joined us at the beginning of 2009 from New Zealand where she successfully owned and managed her own business for 7 years. Prior to that, she was the Executive Manager of a conferencing company, based in Namibia, handling, amongst many others, United Nations Food and Agricultural Organisation and Southern African Community Development Community. She has worked in Public Relation, Advertising, and Executive Assistant positions in both Namibia and South Africa. Fran has 29 years of experience in administration and management. She has developed and implemented administrative systems, which enables her and others to ‘work smart’. Careful planning, implementation and follow up are key to her work ethic.

Helen Heap

Office Logistics Team

Helen Heap owned and managed two successful businesses over the past 18 years.  She has a background in bookkeeping and office administration, alongside a 27 year career in IT Support.  Joining the team in 2015, Helen brings a broad range of experience and skills.  She has a strong work ethic and a keen focus on streamlining processes for efficiency, while maintaining an emphasis on providing excellent customer service.

Justine Johnston

Office Logistics Team

Justine Johnston joined our team last year, recently completing a Diploma of Venues and Event Management. Justine has worked with a variety of industries including not-for-profits helping to make their events a success. Justine  also has excellent experience in administration from her time volunteering in the motorsport industry for over 6 years.  She is dedicated to excellent customer service to ensure deadlines are met at a professional standard.

Cassie Ruhe-Hodge

Office Logistics Team

Cassie Ruhe-Hodge also joined Office Logistics in 2016 and has a background in working with not-for-profit associations overseas and in Australia.  She has significant experience in administration, customer service, accounts, event management and human resources.  Cassie is a hard worker with strong interpersonal and communication skills.

Together, the Office Logistics Team work proactively on improving their administrative systems and processes.

These processes are documented to ensure consistency and provide the foundation for staff training.
Additional trained part-time staff are accessed as required.